Experience the Incognito Way
Who We Are
Undercover Hotel and Restaurant Service Appraisal
Incognito-The Secret Guest was founded by the Managing Director Lorraine Allanson, together with her husband Andrew, after a career of over 30 years in the hospitality industry. We are service evaluators who work undercover for hotels, restaurants, and a wide range of accommodation providers. Checking in as guests, we work incognito to experience first hand how your business is being represented by your staff.
Based in North Yorkshire we work nationwide.
Ready to Improve Your Business?
Contact us today to discuss your needs and get started on the path to success. Phone Lorraine on tel:07760752165
to discuss your requirements
Whether you're a hotel, restaurant, or accommodation provider, our undercover service appraisal can help you identify areas for improvement and enhance the guest experience. Don't wait, take action now!
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